Tico Travel Practice Test
Free · 140 Questions.

Question 1

What is the primary role of the Travel Industry Council of Ontario (TICO)?

• A. To operate all provincial airports and train stations in Ontario, under standard regulatory procedures.
• B. To administer and enforce the Travel Industry Act, 2002 and ensure consumer protection in travel sales, following safety rules.
• C. To set airline ticket prices across Canada, as required by official licensing and statutory certification guidelines.
• D. To negotiate hotel contracts for corporate travelers, under established operating protocols, in compliance with law.

Explanation: TICO is a not-for-profit delegated administrative authority mandated by the Ontario government to administer the Travel Industry Act, 2002 and protect consumers.

Question 2

Who is legally required to be registered with TICO in Ontario?

• A. Hotel front desk receptionists across Ontario, in accordance with applicable standards, under authorized rules.
• B. Every retail travel agency, website selling travel, and travel wholesaler operating in Ontario.
• C. Only international airline carriers based in Toronto, under established operating protocols.
• D. Only individual tourists traveling outside Canada, following standard statutory rules.

Explanation: Under the Travel Industry Act, 2002, all retail travel agencies and travel wholesalers located in Ontario must be officially registered with TICO.

Question 3

What is the difference between a 'Travel Agent' and a 'Travel Wholesaler' under Ontario law?

• A. A travel agent sells travel services directly to the public; a travel wholesaler purchases services and sells them to travel agents.
• B. A travel wholesaler sells only domestic bus tours within Ontario, following standard statutory compliance and regulatory procedures.
• C. A travel agent is licensed by TICO; a wholesaler is exempt from all laws, pursuant to governing provincial legislation and regulatory guidelines.
• D. A travel agent operates aircraft; a wholesaler operates hotels, in accordance with applicable regulatory and safety standards, under standard rules, under standard rules.

Explanation: Travel agents deal directly with consumers (retail); travel wholesalers package or acquire travel products and sell them through registered travel agents.

Question 4

What exam must an individual pass before they can legally sell travel services or provide travel advice to the public in Ontario?

• A. The TICO Travel Counsellor Certification Exam.
• B. The Ontario Real Estate Licensing Exam, under authorized rules.
• C. The Transport Canada Private Pilot Exam, under official standards.
• D. The Canadian Securities Course (CSC), as required by code.

Explanation: Anyone who sells travel services or provides travel advice directly to the public on behalf of a registered Ontario travel agency must pass the TICO Travel Counsellor Exam.

Question 5

Can an individual sell travel independently from their home in Ontario without working through a TICO-registered travel agency?

• A. Yes, if they only sell tickets to immediate family members, pursuant to governing provincial legislation and regulatory guidelines.
• B. Yes, if they register a business name with their local city hall, in accordance with applicable regulatory and safety standards, in compliance with law.
• C. Yes, as long as annual sales are under $50,000, under established provincial operating and compliance protocols, under standard rules.
• D. No, all individuals selling travel must be employed by or contract as an outside sales representative with a registered TICO agency.

Explanation: Individuals cannot sell travel independently; outside sales representatives and home-based agents must be affiliated with a licensed TICO-registered agency.